CLCA Refund Policy
There are no refunds on membership in the association.
Within 30 days of delivery, the California Landscape Contractors Association will refund the purchase price of any returned product purchased from our on-line store, except for software, multimedia CDs and electronic documents (PDF files). Returns must be in new condition with original packaging and accessories. We charge a 10 percent restocking fee. We’ll waive the restocking fee and pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You should receive your refund within four weeks. No refunds whatsoever after 30 days.
For other events, cancellations received prior to the registration deadline will receive a refund, minus a $50 admin fee. All cancellations must be received in writing.